The voice of the energy industry

Energy UK blogs

Our blogs provide all the latest information and updates on the work we're doing, and news on energy industry issues.

Building a market for energy efficiency

Energy efficiency is an enduring solution to helping consumers reduce their energy consumption, improve the comfort of their homes, and...

What does good communications look like?

ScottishPower believes in putting the customer at the heart of what we do. We therefore welcomed the opportunity to contribute to Energy UK’s...

What does good customer communication...

What should we be aiming for and what positive changes can come from innovation in communication? I was fortunate enough to be asked to...

Getting supplier communications right

Getting supplier communications right is absolutely crucial, as there’s a link between lack of engagement with supplier communications and...

Energy needs to compare itself to...

We believe that the consumer wants and needs the right information, at the right time, explained simply and clearly – and via the channel that...

Rules of engagement: reforming...

Energy UK believes that the move away from prescriptive licence conditions to a more principles-based approach could unleash innovation and...

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