Energy UK comments on consumer engagement
Responding to committments from energy companies on consumer engagement Lawrence Slade, chief executive of Energy UK, said:
“The energy market continues to change at a rapid pace. Customers now have over sixty suppliers to choose from and over four and a half million households have switched electricity supplier this year alone - millions more have found a better deal with their existing supplier.
“Energy companies are committed to increasing engagement further and helping their customers find the best deal. Recent Ofgem figures revealed that the number of SVTs fell by a million over a six month period and we welcome recent moves by suppliers to reduce this number further.”